RMA & Support

Hardware Replacement

Prior to contacting Able bv to get a replacement unit, we kindly ask you to collect the information below. This will allow our services to save time and ensure a swift replacement of the defective unit.

Description	Required
Company name and contact details
Serial number of the defective AXS Guard unit
License number of the defective unit
Name of your AXS Guard reseller, if applicable
Serial number of your spare unit, if applicable
License number of your spare unit, if applicable
Delivery address for the replacement unit

You will receive an RMA number as soon as your request has been reviewed. Please note that a valid RMA number is required before replacements can be processed by our production facility in Mechelen, Belgium.

Customer Support

(+32) 15-504-400
support@axsguard.com