RMA & Support
Hardware Replacement
Prior to contacting Able bv to get a replacement unit, we kindly ask you to collect the information below. This will allow our services to save time and ensure a swift replacement of the defective unit.
| Description | Required |
|---|---|
| Company name and contact details | |
| Serial number of the defective AXS Guard unit | |
| License number of the defective unit | |
| Name of your AXS Guard reseller, if applicable | |
| Serial number of your spare unit, if applicable | |
| License number of your spare unit, if applicable | |
| Delivery address for the replacement unit |
You will receive an RMA number as soon as your request has been reviewed. Please note that a valid RMA number is required before replacements can be processed by our production facility in Mechelen, Belgium.
Customer Support
(+32) 15-504-400
support@axsguard.com